Visit route.com to learn more.
Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Most products ship within 1 business day from our warehouse in Pennsylvania USA. Orders will be shipped in the order they are received. Please select a shipping speed according to your needs.
Hand Held Legend is committed to keeping retro gaming alive and better than ever. Upgrade your childhood consoles with modern tech. We strive for excellence in all that we do and aim to serve our customers well.
I honestly don't know what this charge does, other than I don't think I can get rid of it. It's just an extra $1 fee tacked on to every order and then they send me an email to download a sketchy app to get a tracking code....that eventually gets sent to you anyways.
Hi Schuyler,
Please be assured, Route tracking is not a scam nor do we intend to frustrate you with this!
Please note the following
- Route Protection is ON by default with all of our orders, with the option to remove it at checkout.
- We do not make profit on Route Protection.
- Without Route protection, lost or stolen packages are not covered. This is to protect the customer from losses as once a package leaves our shipping warehouse, it is completely out of our control.
Please reach out to us at support@handheldlegend.com if you have any additional questions or concerns on this.
-Mitch @HHL-
Overkill
Hello! Route package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged. This is automatically added on to each order for your convenience, however, you can remove it manually. Without Route protection, lost, damaged, or stolen packages are not covered by us. Once a package leaves our shipping warehouse, it is completely out of our control what happens to the package. As a small business, this ensures we may stay in business, have the ability to continue to provide a vast selection of products, and that you will receive your items regardless of if there is an issue or not.
One of the battery holders simply didn't work. The rest did. At this low price point, it's definitely worth ordering extra in case this happens to you!
Seems like a waste of money.
Hello! Route package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged. This is automatically added on to each order for your convenience, however, you can remove it manually. Without Route protection, lost, damaged, or stolen packages are not covered by us. Once a package leaves our shipping warehouse, it is completely out of our control what happens to the package. As a small business, this ensures we may stay in business, have the ability to continue to provide a vast selection of products, and that you will receive your items regardless of if there is an issue or not.
Route Package Protection
Nothing unusual
Hand Held Legend (HHL) is the leading provider of retro gaming upgrades and replacement parts in the United States. Our business is focused on supplying gamers, hobbyists, and modders alike with the highest quality products and services. We are professional nerds that love modernizing and restoring consoles from our childhood. We build consoles our 12-year-old selves would envy.
Our marketplace is open to all vendors and creators alike. If you would like more information, would like to give feedback or are interested in selling your products on our site please contact us at: support@handheldlegend.com
519 Davisville Rd Suite 102, Willow Grove PA 19090
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